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This is my second visit to Casa Maya, but my boyfriend has been coming here for many years since he is a timeshare owner. I did not find the staff particularly friendly or helpful, as I have in other resorts.I would not return to Casa Maya myself, but might recommend it to families or older travelers. The bus runs in both directions and is cheap! Taxis are very expensive.
Groceries are a short bus ride away, though the hotel has a convenience store that has quite a good selection and is not over-priced. The rooms provide a hair dryer, iron and board, shower gel, shampoo/conditioner, and body lotion.Although they say they are ecologically concerned, they change your towels everyday even if you hang them up per the instruction card to indicate you want to use them for more than one day.? The location is at the beginning of the Strip closest to town, so it is farther from the airport, but you can walk into town and get away from the Strip if you want. There is also a separate "quiet" pool" away from the main area that is truly quiet. The main pool does play music all day and has some games going on, but the beach is big enough to totally get away from that. There are plenty of chairs and palapas- no need to get up early to save one. The beach is very nice, with calm and shallow water. It is relatively clean, but a bit tired-looking. They do not provide potable water, though they said you can drink from the tap. Some suites are bigger than others for the same price.That said, you cannot really request a particular room and if you wish to change ( as I did ), you must be persistent and ask to talk with the manager, not the front desk, not the concierge. It's old, some of the rooms are being renovated, and Tower 2 is newer and nicer than Tower 1. This should be information shared by hotel staff, not just a shrug and a shrug and a "no lo say".
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If you're planning to come here, look it up- there are preventative skin creams to repell them and there are immediate treatments to shorten the suffering. Day 5 of my vacation and I still have them and I haven't been in the water since.
#Imperial fiesta club at hotel casa maya reviews how to
I had to research it online to find out how to treat the itchy welts. Not everyone reacts, but enough people do.
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Some hotels even have a certain flag posted when the waters are full of these things- apparently not Casa Maya. But, when I talked to the locals, they all knew about them. No staff acted like they knew what happened, blaming it on the sun or an allergy. My first day swimming in the beautiful turquoise waters was my last day swimming, as I was attacked by these little mites and woke up the next day covered in itching, red bumps. The waters of Cancun and Cozumel in Mexico in particular are host to them, because their waters are so warm and protected. You can look it up yourself for all the details, but briefly "sea lice" are the microscopic larvae of stinging sea creatures, primarily jelly fish. This is not a problem that the hotel has any control over, but if they shared some knowledge and tips on this subject, it could save guests a lot of suffering.
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